Customer Service
We take care of our valuable customer
Certified Service™
At the core of our operations is a results-driven customer service approach designed specifically for automotive service centers. We go beyond traditional support by delivering a fully integrated experience—starting from expert consultation and tailored equipment selection, to precision installation, commissioning, and long-term technical support.
Our team understands that downtime is not an option. That’s why we prioritize rapid response, on-site readiness, and proactive follow-up to ensure every system we deliver performs at maximum efficiency. We don’t just supply equipment—we build operational reliability.
Through continuous engagement, transparent communication, and a deep understanding of workshop workflows, we become a long-term partner in your success—ensuring your facility runs smoothly, safely, and at full productivity at all times
Certified Excellence.
Proven Reliability.
Scope
And Coverage
Apex has an service support team with factory trained authorized service personnel for entire Iraq. Our service response time is considered the best in the industry.
Experience Counts
No other full-service equipment provider has the industry and technology know-how that has developed over our past history. Our Service and technical Support team provides service and support to over thousand customers in entire Iraq.
Experience Counts
No other full-service equipment provider has the industry and technology know-how that has developed over our past history. Our Service and technical Support team provides service and support to over thousand customers in entire Iraq. Whether you're in the Baghdad or almost anywhere around the Iraq, an entire fleet of fully-equipped service vehicles is standing by to dispatch a mobile factory-trained technician or service provider unit to your location, if needed. Our on-site experts are trained and qualified to perform warranty services, equipment repairs, inspections, preventative maintenance and part replacement with unparalleled speed and efficiency.
Inspection & Maintenance
Apex Equipment’s offers a variety of flexible, responsive, and customer focused service offerings. With several different response options and on-site or depot choices, our customers may select maintenance plans with local service Teams.
Inspection & Maintenance
Apex Equipment’s offers a variety of flexible, responsive, and customer focused service offerings. With several different response options and on-site or depot choices, our customers may select maintenance plans with local service Teams.
For those customers whose applications are critical but desire on-site service and support, we provide repair service solutions on a per-case basis. Service is delivered to companies and billed as incurred.
Customers are invoiced for labor Time and Parts used. Our service providers are available at a moment’s notice to perform installations, relocations and moves, upgrades, refurbishment, and other special services.
Large Parts Inventory
Apex "Spare-in-the-Air" repair strategy provides overnight or even sooner replacement of parts. With a single phone call, our expert service teams will work expeditiously to identify the equipment problem and facilitate its timely repair or part replacement.
Large Parts Inventory
Apex "Spare-in-the-Air" repair strategy provides overnight or even sooner replacement of parts. With a single phone call, our expert service teams will work expeditiously to identify the equipment problem and facilitate its timely repair or part replacement. Our comprehensive spares inventory and partnerships with industry-leading service providers ensure the quickest possible turnaround. What’s more, Apex warehouse and Stores facilities processes are state-of-the-art. Apex Support Team verifies availability, inventory, shipping and delivery from start to finish.
We have detailed diagrams of all equipment assemblies which help you identify just what part you are looking for. We’re committed to having the replacement parts and resources, in the right place, at the right time, to provide rapid solutions our customers expect.
Erbil
Front of Italia 1 village,
32 Restrict
Baghdad
Al-Wathiq square,
42 Street
Chat With Us 
